Privacy Policy

Privacy Statement

Effective Date: 23 August 2025

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Rental Information: Saddle preferences, rental duration, and transaction history.
- Technical Information: IP address, browser type, device information, and usage data when visiting our website.

2. How We Use Your Information

We use your information to:

- Process your saddle rental and payments
- Communicate with you about your bookings, returns, and support requests - Improve our products, services, and website experience
- Comply with legal and regulatory obligations
- Send you promotional offers and updates (only if you opt-in).

3. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with:

- Service Providers: Payment processors, delivery partners, and IT providers who help us run our business.
- Legal Authorities: When required to comply with applicable laws or enforce our terms.

All third-party providers are required to keep your information secure and use it only for the services we request.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of electronic storage or transmission is 100% secure.

5. Your Rights

Depending on your location, you may have rights to:

- Access the personal information we hold about you - Request corrections or updates to your information - Request deletion of your data
- Opt-out of marketing communications

To exercise these rights, please contact us using the details below.

6. Cookies & Tracking

Our website may use cookies to improve user experience, track analytics, and personalize content. You can manage or disable cookies through your browser settings.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any significant changes will be communicated on our website, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact us:

Rent A Saddle

■ Email: victorialeavesleyeq@gmail.com ■ Phone: 07946 272850